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"Stressful in A&E"

About: Daisy Hill Hospital / Daisy Paediatric Ward Daisy Hill Hospital / Emergency Department

(as the patient),

My son was admitted to hospital after suffering from an allergic reaction. Our hospital experience began in Daisy Hill's Emergency Department which was a bit stressful. All the staff were very helpful. However, my son was given the wrong dosage of adrenaline which made it more difficult when up on the ward.

Up on the Daisy Children's Ward the staff have all been incredibly helpful. I would particularly like to mention nurse Lisa who was absolutely brilliant when we were first admitted onto the children's ward.

The only thing which obviously needed to be improved was the correct adrenaline dose being administered in the Emergency Department. Other than that, I have no improvements to suggest.

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Responses

Response from Christine Armstrong, Care Opinion Facilitator, Executive Directorate of Nursing Midwifery, AHP’s and Functional Support Services, Southern Health and Social Care Trust 3 years ago
Christine Armstrong
Care Opinion Facilitator, Executive Directorate of Nursing Midwifery, AHP’s and Functional Support Services,
Southern Health and Social Care Trust
Submitted on 27/10/2021 at 11:25
Published on Care Opinion at 11:25


picture of Christine Armstrong

Dear saturnxh38 - thank you for posting this feedback and for your lovely comments about the staff who have cared for your son. we would like to look into the issue you have raised about the dose of adrenaline. Could you please get in touch with my colleague, Elsie McCready so that we an get some more information. Elsie's details are below:

Elsie McCready, Project Manager/Patient Liaison

Patient Experience Feedback Pilot

Southern HSC Trust

Elsie.McCready@southerntrust.hscni.net

(Office Tel: 028375 60327 & Mobile: 07825780700

I hope your son is recovering

Best wishes

Christine Armstrong

Care Opinion Facilitator

SHSCT

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