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Rude vaccine personnel

Posted By Alsoconcerned

"Rude vaccine personnel"

About: Aintree Park NHS Liverpool CCG

(as a service user),

I received a letter from my medical practice at Aintree Park to inform me that I should seek an extra dose of COVID 19 vaccine as I have severe immunosuppression.

I went to the Holy Rosary vaccination clinic as suggested in the letter, with the letter as proof of eligibility.

I was confronted by a person on the outside of the clinic asking me if I had made an appointment, I tried to explain why I was there but he was very rude and made a complete spectacle of me in front of a large amount of people insisting I had to have my vaccination card ( the letter from Aintree Park Group Practice does not refer to this ) before I could enter. 

I was sent away without the much needed vaccination.

It was a disgrace.

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Responses

Response from Aintree Park 2 years ago
Aintree Park

Submitted on 22/12/2021 at 15:35
Published on nhs.uk at 17:32

Hello.

We are sorry to hear of your experience at the Vaccine Site.

It does appear there has been some miscommunication in this situation and we would like to ensure, if not already, that your vaccine is arranged for you as soon as possible.

Please contact Aintree Primary Care Network Manager Sharon.Poll@livgp.nhs.uk to arrange this.

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