"Audiology clinic"

I recently phoned audiology as I was having feed back on my hearing aid. Which was frequent and annoying. I have had a hearing aid for a number of years and never experienced any problems in the past. I asked if it was possible to have an appointment with audiology clinic. The member of staff I spoke to told me you will experience this with hearing aids. I duly said so I just have to put up with this and they said yes. End of conversation.

I was not happy with the outcome. I went online and looked up feedback on hearing aids. I did get a few explanations which were very helpful. One being there could be a problem with the dome, I also remembered I had put in a new dome, luckily enough I had a spare and changed the said dome. What a difference. Problem solved. I was left feeling let down after the phone call. Before covid, I had no problems attending ear clinics to get dome and hearing aids checked. The staff at Wishaw are very helpful as are Stonehouse and Hairmyres. I unfortunately can't have a hearing aid in my right ear due to having a Mastoid operation when I was younger. I really depend on my hearing aid and feel I am not getting the proper service due to communication with the person at Hamilton Clinic not being very helpful.