"Dreadful: refusal of basics"

Been fighting this surgery for around a year, because they refuse to provide me with enough insulin needles. Can anyone actually believe this!?

It has got to the point where they have agreed, each time but only after the fact, forcing me to get a second script every single month.

I get my diabetic consultant to write them a letter, to tell them to provide the needles, it actually takes that. Today they claim to have not received the letter, the letter I have, as it was also sent to me, with me being ccd in

I'm actually even more angry now than before, not because they are disputing an instruction from a consultant, so much as they are formally now arguing the toss over needles.

What kind of sick joke is this!?

How exactly do they expect me to take insulin?

Do they think everything is fine and I don't need insulin? Or do they think I should just give it a miss some days? Can someone just confirm what country this is again?

I obviously must have something wrong.