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Wonderful staff

Posted By phasedm65

"Wonderful staff"

About: North Devon District Hospital / Urology

(as the patient),

I have been attending the urology department at North Devon District since 2013, originally for bladder cancer and now for prostrate cancer.  I cannot thank the staff, nurses and consultants enough they are truly wonderful.  I cannot speak highly enough of them and the care I receive.  They get on with the job but you can have a little laugh with them also.  I felt obliged to thank them for their continued commitment and care.

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Responses

Response from Paula Howells, Senior Medical Secretary (Northern Services), Urology Team (Northern Services), Royal Devon University Healthcare NHS Foundation Trust 2 years ago
Paula Howells
Senior Medical Secretary (Northern Services), Urology Team (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust

I have worked in the NHS for over 35 years as a senior Medical Secretary in various specialties. I currently work in the Urology Department providing PA services to the clinical team.

Submitted on 20/10/2021 at 15:28
Published on Care Opinion at 15:28

picture of Paula Howells

Dear phasedm65

Many thanks for taking the time and trouble to leave such lovely feedback with regard to the care you have received from the Urology staff since 2013. However, I am sorry to hear that you have been recently diagnosed with prostate cancer. It is always nice when patients take the time and trouble to leave feedback and I will ensure that it is passed onto the Urology team.

Many thanks again and may I wish you well for your ongoing treatment.

Kind regards

Paula

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Response from Ansu Manoj, Urology Clinical Nurse Specialist (Northern services), Cancer Services (Northern), Royal Devon University Healthcare NHS Foundation Trust 2 years ago
Ansu Manoj
Urology Clinical Nurse Specialist (Northern services), Cancer Services (Northern),
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 20/10/2021 at 16:07
Published on Care Opinion at 17:18

picture of Ansu Manoj

Dear Phasedm65,

Thank you so much for taking the time to leave a wonderful feedback for us and we really appreciate it. It's good to hear that you received good care and at the same time have manged to have a laugh too! I wish you well with your ongoing treatment. I will ensure that I share your positive feedback with our fantastic Urology team.

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