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Care Opinion

Care of a loved one

Posted By virgoqt39

"Care of a loved one"

About: Victoria Hospital / Medical High Dependency

(as a relative),

My darling spent her last few days in the medical high dependence unit.

While I'm devastated she's gone, the care from the nursing staff was at all times personal, professional and caring.

I thanked those nurses I could while I was visiting, and would like any others involved in her care to know how much their work was appreciated.

I would say the service was excellent (which it was). But that makes it sound like a job, and the work these nurses do goes way beyond that. I don't think I'd have the strength to deal with what they have to.

Just thank you for the care and compassion you showed her.

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Responses

Response from Jamie Doyle, Head of Nursing - Acute Services Division (Corporate), Acute Services Division, NHS Fife 2 years ago
Jamie Doyle
Head of Nursing - Acute Services Division (Corporate), Acute Services Division,
NHS Fife

Submitted on 23/10/2021 at 14:30
Published on Care Opinion at 14:30

Dear virgoqt39

Thank you for your lovely feedback, I really appreciate you taking the time to leave us feedback during such a sad time. We are all very passionate about the care we deliver and your heartfelt thanks and comments goes along way. We are so glad to know that the care you and your loved one experienced was excellent, personal and professional.

I will make sure your feedback is widely shared amongst our team. Myself and the team would like to pass on our sincere condolences to you at this sad time.

Please take care,

Jamie.

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Response from Jillian Dailly, Staff Nurse, Medical High Dependency Unit, NHS Fife 2 years ago
Jillian Dailly
Staff Nurse, Medical High Dependency Unit,
NHS Fife

Submitted on 04/11/2021 at 04:39
Published on Care Opinion at 12:24

Dear virgoqt39

Thank you so much for your feedback at such a difficult time. We are extremely sorry for your loss. We just wish that you were writing to us under different circumstances. I am glad that the team were personal, professional and caring towards your loved one.

Every member of staff truly appreciates your feedback and your comments will be shared throughout the nursing and medical staff in the unit.

From the whole MHDU Team take care and look after yourself.

Jillian Allan

Staff Nurse MHDU

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