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"Grateful and confident following attending the clinic"

About: University Hospital Wishaw / Trauma & orthopaedics

(as the patient),

I attended the fracture clinic at Wishaw General Hospital on 12/10 about an ongoing lower limb issue. I was seen by Ms Crighton who was very caring, compassionate and empathetic towards my injury. Throughout the assessment, I felt assured and informed, and also confident in whatever recommendations were given to me about the next steps- both during the appointment (X-rays) and also moving ahead (scope for further scans in the near future).

Miss Crighton made me feel comfortable throughout and made the whole in-hospital experience pleasant, simple and straight-forward with no dramas or concerns from my perspective.

I am extremely grateful for this and I am confident that the next steps recommended by her will be the correct ones.

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Responses

Response from Corinne Barrett, Senior Nurse, Trauma and Orthopaedics, NHS Lanarkshire last month
Corinne Barrett
Senior Nurse, Trauma and Orthopaedics,
NHS Lanarkshire
Submitted on 15/10/2021 at 14:22
Published on Care Opinion at 14:22


Dear Km94,

Thank you for taking the time to post your feedback following your visit to the Fracture clinic at Wishaw General.

I am glad that you had a positive hospital experience and felt comfortable throughout.

We will ensure that your feedback is shared with Miss Crighton and the team. They will be delighted to know the positive impact they had.

Take care,


Kind Regards

Corinne

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