I was shocked to receive a phone-call from The Belfast Trust the day after an urgent Gynae referral was made, by a very good & thorough locum GP.
I was invited to pick a time for the phone call which was only a couple of days away.
The Doctor who rang me was very reassuring & supportive e.g. I could ask questions and wasn’t made to feel to stupid. I was further reassured when I was told there would be a follow up/review consultation by phone at a later date.
It was only a 12 minute phone-call, but it has made a massive difference to a problem which had lasted for months. The symptoms I experienced were dramatic, upsetting & created considerable difficulty for my daily life.
The phone call restored my confidence & lifted a lot of anxiety. I’m extremely grateful,
About: Belfast City Hospital / Gynaecology Belfast City Hospital Gynaecology BT9 7AB
Posted by Anne2021 (as ),