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"Heroin and crack recovery CGL - nothing is to much trouble"

About: CGL Birmingham / North Hub

(as a service user),

I entered into recovery from drugs.  This was not my first time, but this time I had the best recovery worker his name is Jason.   Without Jason my recovery would not of been possible. To say he went above and beyond for me is an understatement.  He has telephoned me everyday in early stages to ask how I am, if I need any help or extra support. He has connected me with several organisations and opened me to a new world. Even now I see him every fortnight nothing is to much trouble .

CGLl should be proud to have him as a team member and I have been fortunate enough to be placed into his care  I would love to see him receive some praise or recognition for the work he does with recovering addicts.

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Responses

Response from Georgia Patterson, Partnerships and Communications Officer, Communications, Change Grow Live Birmingham 2 years ago
Georgia Patterson
Partnerships and Communications Officer, Communications,
Change Grow Live Birmingham

Connect people to our services

Submitted on 21/10/2021 at 14:46
Published on Care Opinion on 22/10/2021 at 10:23


picture of Georgia Patterson

Hi Ashbirmingham87,

Thank you for your feedback. I'm Georgia, communications lead here in Birmingham. I respond to the feedback we receive on Care Opinion and share this with our Birmingham staff.

I was pleased to read that you have had a positive experience with Change Grow Live Birmingham. I will share your kind words about Jason with him, his team, and his manager. We are happy to hear the staff are making people feel welcome, supported, and listened to. It's even better to hear that Jason has signposted you to the right support and has gone above and beyond to support you on your recovery journey.

From reading your feedback, it feels you have a positive outlook on your journey and are hopeful about the future. We wish you all the best with your next steps.

Thank you again for taking the time to share your feedback.

Warm Regards,

Georgia P

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