"Everyone was so kind and friendly"

About: Sexual Health Services - South Staffordshire (Open Clinic) Sexual Health Services - South Staffordshire (Open Clinic) ST16 3AQ https://openclinic.org.uk/clinics/stafford-central-clinic/

Posted by Oliviajayne (as the patient), 3 years ago

Everyone was so kind and friendly. The doctor I spoke to on the phone was very thorough and then when I met her in person was just as thorough and so kind and calm. The nurses were very reassuring as I was quite nervous about my fitting.
Staff kept me calm and really looked after me during my procedure.

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Andrew Garratt

Senior Administrator, South Staffordshire SHS & HIV Services,

Inclusion

I have been working in Sexual Health since 2004 and my responsibilities are Data Validating and responding to Care Opinion feedback. I am very passionate about my job and believe that the human touch is important with patient care.

Submitted on 14/10/2021 at 10:44

Published on Care Opinion at 10:44

Thank you for your feedback. At Open Clinic we aim to ensure patients have a positive experience and are put at ease during their time in clinic. I am glad you felt at ease during your consultation and throughout your procedure.

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