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"My experience with the ICATT North team"

About: Intellectual Developmental Disabilities /Learning Disability Services - Community / Intensive Community Assessment & Treatment Team - ICATT (North & South)

(as a service user),

I think the support I had from my nurse Penny and my support worker Becki really helped me and supported me through a difficult time when my mum had to leave the family home as she took ill and went into a nursing home.

I didn't like it when they were off and other staff came to visit I don't think they told me what was happening properly.

Staff were supportive when I phoned up and needed to talk to someone.

Responses

Response from Bridget Smart, Team Manager, Intensive Community Assessment and Treatment Team (ICATT South) and Community Nursing in Broxtowe, Gedling, Rushcliffe and City CLDT., Nottinghamshire Healthcare NHS Foundation Trust 3 days ago
Bridget Smart
Team Manager, Intensive Community Assessment and Treatment Team (ICATT South) and Community Nursing in Broxtowe, Gedling, Rushcliffe and City CLDT.,
Nottinghamshire Healthcare NHS Foundation Trust
Submitted on 13/10/2021 at 18:31
Published on Care Opinion at 18:31


Hi Elvisfan1,

Thank you for leaving such lovely feedback

I am glad to read that Penny and Becki were able to support you through this difficult time and that you were able to talk to someone when you needed to.

I will pass on your feedback to Penny and Becki

best wishes for the future

Bridget

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