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"Visit to radiology department, Omagh hospital"

About: Omagh Primary Care Complex / Radiology

(as a service user),

Needed an X-ray of knees as have painful cysts in them. So was referred by a first contact physiotherapist.

Today on arrival, got parked no problem. Hand sanitisation available at entrance. Made my way to radiology department and was greeted by a nice cheerful receptionist who told me to have a seat in the clean socially distanced seating. 

I was called by a friendly member of staff and seated outside the doors. I was then taken in and greeted by the radiographer who chatted and put me at ease straight away. She explained what I had to do and was very jolly yet professional, and we has a few wee laughs along the way! All in all, a very happy and pleasant experience at the hospital today. Thanks to those staff who made it such a lovely experience.

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Responses

Response from Aisling Howell, QSI Lead Radiographer, South West Acute Hospital, Western Health & Social Care Trust last month
Aisling Howell
QSI Lead Radiographer, South West Acute Hospital,
Western Health & Social Care Trust
Submitted on 19/10/2021 at 11:18
Published on Care Opinion at 11:18


picture of Aisling Howell

Hello Autumn X, thank you for taking the time to tell us about your recent visit to Radiology. We hope that you get your knee issue sorted. The team are working really hard to ensure each patient is treated in a timely, professional and friendly way so they are pleased to hear your lovely feedback.

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