This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Have had brilliant care"

About: Craigavon Area Hospital / Trauma Ward

(as a staff member posting for a patient/service user),

I have had brilliant care since arriving at hospital. The nurses are absolutely great. They have such a lovely spirit and they give you encouragement which goes a long way.  They have been especially lovely and if you need anything at all they come. They are so sympathetic. The physios I have are also brilliant and the doctors communicated well.

The only thing I can think of that hasn't been so great is that a staff member asked to borrow my phone charger to use for another patient but never gave it back and I haven't got any idea where it is. I understand that it was to help someone else but I don't really want my phone to die. That was only a small issue and apart form that there have been no negatives in my care. I can't say one bad thing about the hospital food as I think it's great.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Andrew Dines, Head of Service, Domestic, Catering, Portering and Security Services, Southern Health and Social Care Trust 2 years ago
Andrew Dines
Head of Service, Domestic, Catering, Portering and Security Services,
Southern Health and Social Care Trust
Submitted on 13/10/2021 at 14:54
Published on Care Opinion at 14:54


Thank you for posting regarding your recent hospital experience.

I will pass your positive feedback to the Support Services Team.

I am really sorry to hear about your phone charger and I hope you get it back soon.

Many thanks

Andrew

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k