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"Can't fault any of the staff"

About: Craigavon Area Hospital / Orthopaedics

(as a service user),

The nursing staff are especially outstanding meeting my every need when called. They have such an enthusiastic approach to their job which as a patient is especially reassuring to see. Everything has been communicated to me in an outstanding manner and I feel listened too by staff who incorporate my views and opinions in their decisions. Cleanliness in the hospital is second to none and I feel in my ward I have all my privacy needs met meaning I am not afraid to have my belongings out on show. Staff ensure I am comfortqable at all times and if in pain or discomfort they make every effort to put me at ease. I feel no risk of getting covid in hospital at all. Noise has been minimised on the wards but I think that may be down to the pleasant patients who I'm with on the ward. I can't fault any of the staff in terms of their skilled competance of communication. Thanks to all the staff for making my hospital experience the best it could have been.

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Responses

Response from Stephanie Doherty-Conway, Ward Sister, Orthopaedic Ward, Southern Health and Social Care Trust 2 years ago
Stephanie Doherty-Conway
Ward Sister, Orthopaedic Ward,
Southern Health and Social Care Trust
Submitted on 12/10/2021 at 16:16
Published on Care Opinion at 16:16


picture of Stephanie Doherty-Conway

Hi,

Thank you for taking the time to share this positive experience on the ward.

I will be sure to share with the team to encourage us to keep working hard.

Many Thanks

Stephanie Doherty

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Response from Andrew Dines, Head of Service, Domestic, Catering, Portering and Security Services, Southern Health and Social Care Trust 2 years ago
Andrew Dines
Head of Service, Domestic, Catering, Portering and Security Services,
Southern Health and Social Care Trust
Submitted on 13/10/2021 at 14:49
Published on Care Opinion at 14:49


Thank you for posting.

I will pass your positive feedback to the Support Services Team.

Andrew

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