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"Contraceptive services"

About: Sexual Health Services - Telford and Wrekin (Open Clinic)

(as a service user),

I needed a contraceptive implant inserting.

Long wait for this due to COVID and poor GP service.

Very difficult to make an appointment with sexual Health services as ‘the diary isn’t available’ or ‘the dates haven’t been released’. By the time the diary was available all appointments had been taken.

When I did get an appointment, there was a concern regarding the medication that I was on so the appointment had to be rescheduled.

When I finally got my appointment, the procedure was undertaken by a nurse with great professionalism - an asset to your service - she took the time to explain everything in detail, was able to answer my questions and concerns and signpost me to other services if required

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Response from Helen Griffiths, Senior Admin Lead, Telford SHS & HIV, MPFT last month
Helen Griffiths
Senior Admin Lead, Telford SHS & HIV,
Submitted on 12/10/2021 at 09:42
Published on Care Opinion at 09:42

Thank you for taking the time to respond with your comments about your recent visit to our clinic and the struggle you have had in getting an appointment, Covid especially has been a very unsettling time for us all. We appreciate you letting us know and your comments will be passed onto the team. We welcome suggestions from our service users in order to provide the best possible service we can. Thank you again

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