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"The care my boy got."

About: Royal Hospital for Children (Glasgow) / Respiratory Medicine

(as a parent/guardian),

My little boy of 10 weeks old became really unwell with bronchitis. Being a first time mum it’s was really scary to see him on oxygen, feeding tubes and having to get suction to help him.  The attention he got from all nurses in the ward was amazing but in particular Kirsty and Saffy. Not only did they comfort and care for my son but they ensured me it wasn’t my fault. I had really bad mum guilt as I had been unwell with cold before he was unwell. 

Saffy was Excellent during the night, feeding my son so I could catch up on some much needed rest. It’s not an easy thing for mums to do yet I felt completely comfortable.

The reassurance and the they way the helped you understand what is going on with your son is amazing. 
 No matter what I needed Kirsty was there through the day to support me n my son. Teach me ways to help him through uncomfortable times for him. Giving me great advice for home care for him as in other experiences you left to figure that out on your own. I could tell my son like her too 10 weeks old and smiling at Kirsty. To me this just confirmed what an amazing job they did.

All in all the children’s hospital in Glasgow should be very proud of ward 2c.

Responses

Response from Mandy Meechan, Lead Nurse, Paediatrics, Royal Hospital for Children last week
Mandy Meechan
Lead Nurse, Paediatrics,
Royal Hospital for Children
Submitted on 11/10/2021 at 14:47
Published on Care Opinion at 14:47


Dear Shannon B,

I was very sorry to hear how unwell your son was during his stay within ward 2C, I can only imagine how scary that must have been for you? I hope he is now on the road to recovery and feeling better.

It was lovely to read your post on how amazing the staff were, and not only did you feel that your son was being looked after, also that the nurses were looking after you, and that you felt reassured with what was going on.

I will pass on your kind post to the SCN of the ward, and request that Saffy and in particular Kirsty get to see the comments written by yourself.

I am sure the staff will be delighted by your feedback and they were able to reassure you, not just on what was happening whilst you were in hospital, but with other experiences as a new mum. It was great to hear you were comfortable with the staff, whilst they fed your son and let you catch up on some well needed rest during the night.

Kind Regards

Mandy

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