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"I was kept well informed"

About: Craigavon Area Hospital / 1 North Cardiology Craigavon Area Hospital / Emergency Department

(as a staff member posting for a patient/service user),

I have had a positive experience during my stay and have had no problems.

The doctors were good however I would have liked them to communicate with my family a bit more as I am not good at explaining stuff to them.

I was taken quite quickly in A&E and only had to wait a while for tests results. I was kept well informed throughout the process.

The hospital food is grand and they give good portion sizes. The room i'm in is first class. It is like home from home and I had my own en suite which was great.

Responses

Response from Amy Browne, Clinical Sister Emergency Department, Acute, SHSCT 2 weeks ago
Amy Browne
Clinical Sister Emergency Department, Acute,
SHSCT
Submitted on 05/10/2021 at 15:23
Published on Care Opinion at 15:23


picture of Amy Browne

Hi,

Thank you so much for providing this positive feedback in the Emergency department.

Our staff will really appreciate your kind words.

I hope you are keeping well

Best wishes

Amy

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Response from Andrew Dines, Head of Service, Domestic, Catering, Portering and Security Services, Southern Health & Social Care Trust last week
Andrew Dines
Head of Service, Domestic, Catering, Portering and Security Services,
Southern Health & Social Care Trust
Submitted on 06/10/2021 at 12:16
Published on Care Opinion at 12:16


Thank you for posting regarding your recent hospital experience.

I will pass your positive feedback to the Support Services Team.

Wishing you a speedy recovery.

Many thanks

Andrew

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Response from Kirsty Knox, Clinical Sister 1 North CAH, Acute Directorate, SHSCT 4 days ago
Kirsty Knox
Clinical Sister 1 North CAH, Acute Directorate,
SHSCT
Submitted on 15/10/2021 at 16:10
Published on Care Opinion at 16:20


Hello

I appreciate you taking the time to write about your stay in hospital. I am glad that you had a positive experience in 1 North and that the room here was comfortable for you as it can be hard to have to stay away from home. I will make sure to pass your comments on to the rest of the team here in 1 North, they will be glad to hear your lovely comments.

Hope your recovering well at home.

All the best

Kirsty

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