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How much more pain can someone take, mentally and physically...

Posted By Jwest686

"How much more pain can someone take, mentally and physically?"

About: North Devon District Hospital / Trauma and orthopaedics

(as a relative),

My wife yesterday got as far as getting to the ward and was preparing for her knee operation, when again it was cancelled, when I picked her up in the car there was no words spoken only the silent anger and frustration, of a broken system that nobody can fix, the doctors and nurses and surgical teams that got up early and came in from afar to do there best in these broken hospitals, who is to blame for this situation of never going forward, meantime my darling wife looks out of the car window in total disbelief that the pain she is in will never end, and the mental exhaustion will go on, she was once a light for everyone else to look upon for positivity, and enjoyment of life, now she sits there crying and the mental hurting goes on, the pain she can take, she’s had it for two years now, but the mental torture has removed her glow, her Ora, her life.

We get back home, and the world seems to have no sense to it any more, we all try our hardest to live well and meaning full lives, but it’s no good any more we all get dragged down by the people that are unwilling to help or to act sensibly,

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Responses

Response from Nicol Cleverdon, Director of Operations Support Manager (Northern Services), Operational Management (Northern Services), Royal Devon University Healthcare NHS Foundation Trust 2 years ago
Nicol Cleverdon
Director of Operations Support Manager (Northern Services), Operational Management (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 11/10/2021 at 11:03
Published on Care Opinion at 13:31

Dear Jwest686,

Thank you for your feedback. Please may I firstly say how very sorry I am to hear that your wife's operation was cancelled.

This is always a difficult decision for us to make, however pressures throughout the Devon area have caused us a significant increase in admissions to the hospital. This has put severe pressure on our bed capacity which meant we were unable to proceed with elective surgery.

Our Booked Admissions team will be working hard to find another date for your wife's operation and will be in contact as soon as they can.

I would be more than happy to talk through your concerns over the phone to see if there is anything further that I can help with. You can contact me on the 01271 322577, the Switchboard team will be able to direct you through to my extension number.

Kind regards

Nicol Cleverdon

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by Jwest686 (a relative)

Dear Nicol Cleverdon

Thank you for your response, it must be a difficult decision to to stop elective surgery time and time again, it must be costing the NHS significant amounts of money to keep bringing staff, doctors and specialist in, to get operating rooms ready, to thoroughly clean equipment, and to deep clean the hospital, to re administer and to re arrange everything, to do more Covid tests of patients, to rearrange pre op tests, what a waste of people’s time, and people’s effort.

Could that waste of money, and the significant cost of administration, have been used to buy another bed?

Unfortunately my wife has been unwell for a number of years, and her health now is taking a downward turn, this was one of the operations that would pick her up, some sort of reset, to let her get back on her feet ‘quite literally’, unfortunately over the last two years of waiting her back and ankle have now got problems because of her arthritic knee, they too will probably need an operation to sort out, if her knee had been done sooner it wouldn't have been necessary, and of course she would have been in less pain.

Ours is only one case that you have to deal with, if our experience is anything to go by, the lovely caring people in the NHS must be extremely frustrated by matters out of there control, the sheer lack of empowerment, to improve a broken system, be it through Covid or any other overwhelming factors, must be disheartening, but there must be a way of doing the job correctly and efficiently without making matters worse.

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