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Care Opinion

Kindness and patience

Posted By Kirkwlo

"Kindness and patience"

About: Queen Elizabeth University Hospital Glasgow / Podiatry

(as a service user),

My daughter has ingrown toenails. I self referred by email. Within days she had an appointment. 

The podiatrist, Robyn was great. My daughter was very anxious. Robyn was patient and kind. She took time to gain my daughter's confidence before proceeding. 

Thank you Robyn.

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Responses

Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC 2 years ago
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC

Submitted on 04/10/2021 at 17:20
Published on Care Opinion at 17:20

picture of Kevin Torbet

Dear Kirkwlo

Thank you for taking the time to leave such lovely feedback in regards to the care your daughter received for her ingrown toenails in the Podiatry Department of the Queen Elizabeth University Hospital.

It was nice to hear how Robyn the podiatrist made your daughter feel at ease and discussed any concerns she may have had with her prior to proceeding.

I will be sure to pass on your comments to the team at the Queen Elizabeth especially Robyn who I'm sure will be touched to receive such a glowing reference.

Kind regards

Kevin

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