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Trip to bloods

Posted By Amaphil

"Trip to bloods"

About: Lincoln County Hospital / Clinical haematology

(as a service user),

Trip to bloods yesterday was traumatic...first of all had the security raise their voice at me and other patients when first arrived and when I get to bloods the phlebotomist was telling me I need to drink more and was very grumpy and rude, not willing to listen to me the patient tried to explain I can't drink 4 pints of water before I arrive at 9am. They said they can't get blood from me but why not, other phlebotomists have been able to get it from me.

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Responses

Response from Jennie Negus, Head of Patient Experience, United Lincolnshire Hospitals NHS Trust 2 years ago
Jennie Negus
Head of Patient Experience,
United Lincolnshire Hospitals NHS Trust

Submitted on 05/10/2021 at 11:25
Published on Care Opinion at 11:25

picture of Jennie Negus

Dear Amaphil

We want you to know that we are very grateful for your feedback; unfortunately our services are under significant pressure at the moment with many staff redeployed from their usual roles to help out and this is likely to mean a delay in our response. We apologise for this but want to assure you we will come back to you. Thank you again.

Jennie

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