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Daughter's broken Arm

Posted By QEUH Px

"Daughter's broken Arm"

About: Royal Hospital for Children (Glasgow) / Accident & Emergency Royal Hospital for Children (Glasgow) / Imaging (Xrays and Scans) Royal Hospital for Children (Glasgow) / Orthopaedics (Ward 3C)

(as a parent/guardian),

My daughter snapped both her Radius and Ulna. She was seen immediately at A&E at the Royal Hospital for children, Glasgow by Dr Fitzpatrick. There was no waiting as she was clearly in distress. The care and attention she received was absolutely fantastic. Dr Fitzpatrick was excellent and arranged x-rays / Orthopaedic opinion very quickly.

All staff involved in her care were brilliant. In particular, we would like to thank Dr Campbell who was very attentive and kind in what was an extremely distressing situation for my daughter and our family. His professionalism, manner and skill in aligning my Daughter's arm under gas and air was amazing. We will forever by grateful to him for this.

Following this, we have been back twice to the children's fracture clinic and x-ray department at The Royal Hospital for children in Glasgow.

My Daughter was examined by Dr Osman. Later on my Daughter was examined by a different Doctor (called Mohamed). Both were very kind, helpful, informative and reassuring.

I appreciate these are very difficult times for NHS staff and the care we received was first class.

Please pass on our thanks to all staff involved in my daughter's care. 

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Responses

Response from Coral McGowan, Patient Services Manager, Women & Children's Services, NHS Greater Glasgow and Clyde 2 years ago
Coral McGowan
Patient Services Manager, Women & Children's Services,
NHS Greater Glasgow and Clyde

Submitted on 30/09/2021 at 13:32
Published on Care Opinion at 13:32

picture of Coral McGowan

Dear QEUH Px

Thank you so much for sharing you and your daughter's experience within RHC. We were sorry that she was injured and hope the care and treatment she's received is helping her to heal as quickly as possible.

What an absolutely lovely post to read. We are so grateful for your very kind comments in respect of our ED team, particularly Dr Fitzpatrick and Dr Campbell and I can share with you that our Director and Chief Nurse have taken this opportunity to pass on not only your own thanks, but theirs also.

We were heartened to read of the care provided by our Orthopaedic Team, both that given by Dr Osman and by Dr Mohammed. And again, we have passed on our thanks.

Having a poorly child can be a very stressful event, so we're particularly thankful to you for taking the time to share such positive comments.

We hope very much that your daughter is now feeling much better.

Very best wishes

Coral

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