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"My CT scan"

About: Aberdeen Royal Infirmary / Radiology (X-rays and Scans)

(as the patient),

 I had a CT scan procedure at the radiology department in ARI. As this had been a second attempt at this procedure I was somewhat apprehensive, however I was amazed at the reception I received from both Ashley and her colleague Elaine with their step by step informant of the procedure as it got under way. Which immediately made me feel comfortable and relaxed throughout the procedure. Ashley in particular is a credit to the department  and to the NHS in general. Thanks to them both. 

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Responses

Response from Jennifer Fraser, Service Manager, Outpatients, NHS Grampian 2 years ago
Jennifer Fraser
Service Manager, Outpatients,
NHS Grampian
Submitted on 23/09/2021 at 15:26
Published on Care Opinion at 15:26


picture of Jennifer Fraser

Dear DFLP

Thank you so much for taking the time to post this lovely feedback about our CT service.

Ashley and Elaine will be delighted to read this lovely comments and I am so pleased to hear that they made your procedure a much better experience than you were expecting. The CT team work hard to provide a patient centered approach to care and take great pride in their work.

Kind regards

Jennifer

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