This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Exemplary cancer care experience"

About: Belfast City Hospital / Oncology

(as a service user),

We attended a cancer review appointment today at the outpatients department of the Cancer Centre BCH. This is the first face-to-face appointment my mum has had since Covid-19 started to impact on services in March 2020.

We were welcomed into the office by Dr Devlin and the Cancer Specialist Nurse Aldrina.  This was one of the most thorough and empathetic consultations that my mum has had over the several years of this cancer diagnosis and treatment. I felt that our experiences were listened to and we experienced complete person centred care. Every aspect of my mum's life was listened to with compassion.  Explanations of scan results were given and care options outlined.

I wanted to express my gratitude for the time taken and for the exemplary care shown to us today.  

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Joanne Davenport, Belfast Health and Social Care Trust 2 years ago
Joanne Davenport
Belfast Health and Social Care Trust
Submitted on 29/09/2021 at 18:43
Published on Care Opinion on 30/09/2021 at 11:01


Thank you so much for taking the time to share your lovely feedback regarding our service. We will ensure that your feedback is also shared with Dr Devlin and Adrina.

Joanne Davenport, Oncology Service Manager

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k