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Couldn't have had a better experience

Posted By KittyKlickyTH

"Couldn't have had a better experience"

About: Aberdeen Health and Care Village / Sexual Health clinic

(as the patient),

Went for an appointment today at Aberdeen Sexual Health clinic. The receptionist was lovely and helped me out when I wasn't feeling good. The doctor who saw me was thorough and understanding of my past medical history. Having my IUS out and my new IUD in went excellent, Dr. Read was very good and explained it step by step. I never felt judged or pushed into any decisions. The HCSW was great as well and kept me calm as the doctor did the insertion.

They are a credit to NHS Grampian and I couldn't ask for more.

Staff attitude

Staff attitude

Reception

Reception

Appointments

Appointments

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Responses

Response from Jennifer Matthews, Deputy Service Manager, Grampian Sexual & Reproductive Health, NHS Grampian 2 years ago
Jennifer Matthews
Deputy Service Manager, Grampian Sexual & Reproductive Health,
NHS Grampian

Submitted on 11/10/2021 at 11:23
Published on Care Opinion at 11:23

Dear KittyKlickyTH,

I would like to thank you for taking the time to post this feedback on Care Opinion regarding your experience with us at Sexual Health.

I am extremely pleased to hear about your positive time with us in clinic and that your experience from reception to procedure was supportive, professional, and that you felt safe.

Your feedback will be shared with Dr Reed and the whole team in the Sexual Health service, they will be delighted to read your kind words.

Many thanks,

Jennifer (Support Manager)

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