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"1st. Time Mum"

About: Maternity care / 2 West Maternity

(as a service user),

As a 1st time mother I read about the benefits of breastfeeding and the struggles that may occur but it can be frustrating and tiring when baby doesn’t latch but the midwife was very calming, encouraging and talked me through how to breastfeed my baby girl. All staff in 2west are attentive, friendly and supporting. I was anxious but after reassurance from the midwife I feel confident and positive. The ward is very clean and all staff are friendly and helpful they really bend over backwards to help all patients and their babies.  

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Responses

Response from Mary Dawson, Interim Head of Midwifery and Gynaecology, Integrated Maternity and Women's Health, Southern Health and Social Care Trust 3 years ago
Mary Dawson
Interim Head of Midwifery and Gynaecology, Integrated Maternity and Women's Health,
Southern Health and Social Care Trust
Submitted on 23/09/2021 at 14:42
Published on Care Opinion at 14:42


picture of Mary Dawson

Firstly congratulations on the birth of your baby, I hope you are doing well.

Your lovely comments are encouraging for our team and I will happily ensure your comments are passed on to the staff. It is lovely to read that your felt supported and encouraged during your stay.

Best wishes to you and your family.

Mary Dawson

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Response from Andrew Dines, Head of Service, Domestic, Catering, Portering and Security Services, Southern Health and Social Care Trust 3 years ago
Andrew Dines
Head of Service, Domestic, Catering, Portering and Security Services,
Southern Health and Social Care Trust
Submitted on 28/09/2021 at 12:30
Published on Care Opinion at 12:30


Thank you for posting regarding your recent hospital experience.

I will pass your positive feedback to the Domestic Services Team.

Many thanks

Andrew

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