This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

My Digestive Sytem

Posted By doradodt78

"My Digestive Sytem"

About: Derriford Hospital / Gastroenterology

(as the patient),

Happening now, just had 3 days in Hospital taken in Emergency Ambulance,   did CT Scan and dye, and ultrasound found just usual Parastomal very lge HERNIA and my Diverticular disease.

Sent home, meds doubled, see how you go, then find out scan never reached as far as esophogus or stomach where I have pain what I went in for, pain in esophogus hell and stomach food being stuck vomiting and daily nausea losing weight cant really eat much,

Doc  now wants an Endoscopy camera down and Biopsies. told on list 40 wks classed as Routine now where do I go from here, in meantime im unwell

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Alison Stanton, Complaints and PALS Manager, University Hospitals Plymouth NHS Trust 2 years ago
Alison Stanton
Complaints and PALS Manager,
University Hospitals Plymouth NHS Trust

Submitted on 23/09/2021 at 08:19
Published on Care Opinion at 08:19

picture of Alison Stanton

I’m sorry to hear that you were unhappy with the way in which your care was handled. Here in Endoscopy our waiting list is currently significantly shorter than the 40 weeks you have mentioned. I apologise that you have been misinformed. Please contact the Endoscopy department and we will happily investigate this for you. Should you prefer to contact our Patient Advice and Liaison Service (PALS), please call them on 01752 439884, or email them at plh-tr.pals@nhs.net as the team cannot properly investigate your concerns without your personal information.

Kind regards

Lisa

Lisa Powell

Endoscopy Admin Team Leader

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by doradodt78 (the patient)

Thanks for your reply, ive just spoken toEndoscopy who last wk quoted me the time frame who now say im not even on the list although doctors sent referral in August. I'm now trying to contact Gastro, how can this be so conflicting. I'm going round in circles I know what I've been told and quoted

Response from Alison Stanton, Complaints and PALS Manager, University Hospitals Plymouth NHS Trust 2 years ago
Alison Stanton
Complaints and PALS Manager,
University Hospitals Plymouth NHS Trust

Submitted on 23/09/2021 at 16:43
Published on Care Opinion at 16:43

picture of Alison Stanton

Thanks for getting back to us.

Please can you contact the Patient Advice and Liaison Service (PALS), on 01752 439884, or email them at plh-tr.pals@nhs.net as the team cannot properly investigate your concerns without your personal information.

Once we have that, we can then look into your situation.

Many thanks

Alison

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k