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"Change of implant"

About: Lanarkshire Community Services / Sexual Health

(as the patient),

I saw Angela at Sexual Health, Airdrie Health Centre to change my implant. I was a little bit nervous because the procedure can be a bit sore and there are no visitors at the moment so had to go alone.

Angela did a great job at putting me at ease and she changed my implant so quick so the whole thing was over before I knew it. 
I was very grateful to have a positive experience and was nice to have a smiling face through it! 
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Responses

Response from Lesley Mallon, Patient Affairs Officer, NHS Lanarkshire Headquarters, NHS Lanarkshire 2 months ago
Lesley Mallon
Patient Affairs Officer, NHS Lanarkshire Headquarters,
NHS Lanarkshire
Submitted on 21/09/2021 at 16:37
Published on Care Opinion at 16:37


picture of Lesley Mallon

Dear BHH11

Thanks so much for taking the time to share your feedback on care opinion. I am delighted to hear that Angela put you at ease and that the procedure was carried out without any pain or discomfort, as well as with a cheery smile! Please be assured that I will share your lovely comments with Angela and thanks again for sharing.

Kind regards.

Lesley

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