"Fully satisfied with my telephone consultation"

I had a telephone consultation with Mr Ross from the Trauma and Orthopaedics department at Crosshouse. 

I felt it was much better than actually going in and seeing a doctor in person, because by the time you sit and wait after all the journey and arranging transport and everything, you are worn out before you even start. Thats how it goes for me anyway. 

It was a real reassurance talking to him, he was very thorough, he really came up to and went beyond my expectations. He really started things moving, problems which have been around for ages without any progress. He arranged my MRI, which is such a relief after such a length of time.