My mother has been transfered from another ward (where nurses and staff are absolutely amazing, by the way) to ward 303. She's got a lot of issues including renal disfunction, diabetes, high blood pressure, had a liver transplant etc.
Every time she pressed the buzzer to get help - there's nobody there, I was on the phone with her and we waited for 40 minutes (so far, there's still no answer). I tried calling her previous ward where they tried getting a hold of 303, but to no avail, I tried calling it through switchboard as well.
It seems from this experience like ward 303 is a left-for-dead place. When I spoke to them yesterday, nobody could answer why she is there, because she's about to be discharged, feels like I should just go and bail her out of the place that doesn't care at all.
Horrible experience and I hope nobody else has to endure that.
Staff skills
Pain relief
Treatment
Staff attitude
Responses
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