Care Opinion

Text size

Theme

Language

Videos in BSL or ISL
Help with language translation
Help with reading or listening

Mental health team and lack of support

Posted By Charlie3883

"Mental health team and lack of support"

About: The Barry Hospital / Mental Illness

(as a relative),

Hello my brother has paranoid schizophrenia and he is alcohol dependent which is not a good thing considering how much he drinks and the heath team are aware of this but they will not help or provide advice on what we can do and can't do 

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Michelle Fowler, Patient Experience Lead, Cardiff and Vale University Health Board 3 years ago
Michelle Fowler
Patient Experience Lead,
Cardiff and Vale University Health Board

Submitted on 16/09/2021 at 11:51
Published on Care Opinion at 13:30

Good Morning,

I am so sorry to read about your experience.

We would welcome the opportunity to speak with you further, please call or email us, details are listed below.

The Concerns Office is open between the hours of 9am to 5pm 7 days per week. Please call on the following telephone numbers in office hours if you wish to speak with a member of the Concerns Team.

029 218 36318
029 218 36319
029 218 36323
029 218 36340

You can also e mail the team at concerns@wales.nhs.uk

Kind regards

Michelle Fowler Patient Experience Lead

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Angela Hughes, Corporate Nursing, Cardiff and Vale University Health Board 3 years ago
Angela Hughes
Corporate Nursing,
Cardiff and Vale University Health Board

Submitted on 16/09/2021 at 12:11
Published on Care Opinion at 12:11

I am so sorry to hear of your brother’s experiences and the concerns which you have raised in your email above.

If you or your brother would like to email or call the Concerns Department at concerns@wales.nhs.uk or 02921836321 a staff member will be able to speak with you directly.

Kind regards


Angela

Angela Hughes
Assistant Director of Patient Experience / Cyfarwyddwr Cynorthwyol Profiad y Claf

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k