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"Rheumatology appointment 14/9/2021."

About: Hinchingbrooke Hospital / Rheumatology

(as a service user),

This was my first visit to Hinchingbrooke rheumatology clinic. I was first greeted by a very pleasant nurse. She made me feel totally at ease. I was then seen by Dr Lillicrap. He was very pleasant, and explained all that he was telling me. I was then sent for blood tests, again a very pleasant lady took my bloods. Finally, I was sent for an X-ray. The radiographer was on her own. She seemed to be having to do numerous jobs as well as take my X-ray. She was very professional, but I felt very sorry for her under such strain.

All in all, a very pleasant experience for my first visit to Dr Lillicraps clinic.

Many thanks to all staff in departments.

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Responses

Response from Bernadette Jacques, Head of Complaints and Clinical Risk, North West Anglia NHS Foundation Trust 3 years ago
Bernadette Jacques
Head of Complaints and Clinical Risk,
North West Anglia NHS Foundation Trust
Submitted on 16/09/2021 at 08:56
Published on Care Opinion at 08:56


Thankyou for taking the time to respond following your visit to our hospital. It is always a pleasure for our staff to read comments such as yours and I will ensure they are passed on.

Kind Regards

Bernadette Jacques

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