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Care Opinion

A Wonderful Team

Posted By snowbp74

"A Wonderful Team"

About: Daisy Hill Hospital / Stroke Unit Northern Ireland Ambulance Service / Emergency ambulance response

(as a service user),

I was at home when I noticed I wasn't feeling quite right. I called an ambulance and I was rushed into the hospital. The ambulance staff were very friendly and helpful.
Since I arrived in hospital I have learned that I had a stroke. The nurses and doctors are very caring and helpful. They are also very good at answering any questions I have had about my treatment and recovery. I am very grateful for all their help
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Responses

Response from Amanda Sweetlove, NIAS, Northern Ireland Ambulance Service 2 years ago
Amanda Sweetlove
NIAS,
Northern Ireland Ambulance Service

Service User feedback

Submitted on 15/09/2021 at 11:57
Published on Care Opinion at 11:57

picture of Amanda Sweetlove

Good morning snowbp74

Thank you for taking the time to thank and compliment the staff who attended to your during your recent emergency. What an extremely frightening experience that must have been for you! Thankfully, you made the correct decision to call for help.

Our staff will be thrilled to hear your compliments abouth them being very friendly and helpful. I would very much like to share your comments with them however would need a few extra details. If you would be prepared to discuss futher, please contact me on amanda.sweetlove@nias.hscni.net

I hope you are feeling a great deal better and enjoy a full and speed recovery.

Kind regards

Amanda

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Response from Christine Armstrong, Care Opinion Facilitator, Patient Experience, Southern Health and Social Care Trust 2 years ago
Christine Armstrong
Care Opinion Facilitator, Patient Experience,
Southern Health and Social Care Trust

Submitted on 24/09/2021 at 09:38
Published on Care Opinion at 09:38

picture of Christine Armstrong

Dear - snowbp74, thank you so much for taking the time to tell us about your experience. I am sorry to read that you were feeling so unwell and that you have had a stroke. As you recover it is really important that you have adequate information about your treatment and care so it is good to read that your questions are being answered. I know the staff will appreciate your kind words

I wish you well in your recovery

Best wishes

Christine Armstrong

Care Opinion Facilitator

SHSCT

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