"My experience of the trauma ward and A&E department"

I have been in hospital for about a fortnight. I came in via A&E in immense pain and service was extremely slow. Thankfully during my long wait I was offered pain relief which eased the pain a little but I was still feeling very left in the dark as communication between myself and the staff was little to none during this time. I was anxious to get to the bottom of what was causing me this pain. The environment down in A&E is not pleasant at all in my opinion, and being surrounded by others in immense pain doesn't make your own pain any better. Additionally at times I felt a safety risk in the A&E department as the police presence wasn't even enough to calm the other patients who were also waiting. When I eventually got in to be treated the staff couldn't do enough for me. One nurse in particular was extremely apologetic due to my long wait. The staff began to inform me of what they were going to do for my pain as well as what scans they could offer me to get to the bottom of its cause. The staff were able to reassure me and make me feel less anxious as I waited for scan results. 

After an operation, I am now still in hospital and being observed during my recovery. I feel much better now and am grateful for the care I have received over the last two weeks. The staff on the trauma ward have been so good to me and have made sure I am comfortable in my recovery. I am now getting scheduled pain relief to manage my pain. The hospital is very clean and I  think the domestic staff deserve lots of credit for this. Shower and toilet facilities are also extremely good. I feel safe on this ward and staff do everything they can to meet my needs, even at night they keep a dim light on as I can't sleep without one. Additionally if I am too cold they offer me extra blankets.