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"welcome and relaxed"

About: University Hospital Monklands / Day Surgery

(as a service user),

A huge thank you to the staff today who took

such good care of my brother . You made him feel so welcome and relaxed which made his procedure go without a hitch. I am very proud to work with such good people. You were amazing ! 

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Response from Lynn McTavish, Interim Surgical Service Manager, University Hospital Monklands, NHS Lanarkshire 5 days ago
Lynn McTavish
Interim Surgical Service Manager, University Hospital Monklands,
NHS Lanarkshire
Submitted on 13/09/2021 at 12:37
Published on Care Opinion at 12:37


picture of Lynn McTavish

Dear pyxisbr39

Thank you so much for taking the time to tell us about how well your brother was cared for in Day Surgery. I am aware how difficult a time this is for you all and am glad that everything went to plan.

Lovely feedback like this is very much appreciated by the staff and I have made sure it has been shared with the wider Day Surgery Team.

Kind Regards

Lynn

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