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No offer of a hot meal.

Posted By Camper 1

"No offer of a hot meal."

About: Royal Cornwall Hospital (Treliske) / Theatre Direct Ward

(as a relative),

My husband was admitted from drs surgery in September. I had to leave as it was just gone 7pm. He was taken to Major 2 I think or Major 1. Anyway at 7pm in the evening on the second day he told me he's not had a hot meal since hes been there and wasn't offered one no menu. He has cancer loosing weight he needs to eat a hot meal not sandwiches. Hot drinks aren't forthcoming either. This is not right I can't take him anything in. This needs to be addressed. It's unacceptable.

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Responses

Response from Zoe Richardson, Patient Experience Administrator, Patient and Family Experience Team, Royal Cornwall Hospitals NHS Trust 2 years ago
Zoe Richardson
Patient Experience Administrator, Patient and Family Experience Team,
Royal Cornwall Hospitals NHS Trust

Submitted on 17/09/2021 at 14:28
Published on Care Opinion at 14:28

Dear Camper1,

Thank you for taking the time to share your story with us, and please accept our apologies for the delay in responding to you. I was very sorry to read about your husband's experience at the Royal Cornwall Hospitals NHS Trust whilst in Majors 1 and Majors 2.

I have shared your feedback with the team, but if you would like to, please raise your concerns formally with the Patient and Family Experience team (Complaints) using the details below. I have already shared your story with them, so please do reference this post if you decide to contact them.

Email: rcht.patientexperience@nhs.net

Tel: 01872 252793

Thank you again for taking the time to get in touch.

Best wishes,

Zoe Richardson

Patient Experience Administrator

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