"patient staff"

I would like to give big thanks to the Huntly Covid testing staff. 

My 5 year old son needed a test  and after two previous tests was extremely anxious about it. The staff at the testing centre were beyond patient with him when he was hysterical, they chatted to him, trying to gain his trust and were so gentle administering the test. 

He was so proud of himself after and was delighted with his certificate and sticker. He said he would go back to those ladies if he ever needed a test again, which is a big deal for a kid who was in tears the night before at the mere thought of it.