Asked my neurologist about a new treatment, the e-mail had changed for the secretary, so had to hunt it down, then when I asked about a new treatment, and present medication, got the reply that the new treatment was available in Scotland but they had never issued any (not surprised) no reply on my medication changes.
They wanted me to start again, in assessment, this was started 50 years ago, I don't need to have a headache assessment when I know and am treated for both CH and migraine.
After making a complaint, 5 months later and yes they have informed me, but no reply is forthcoming.
They did try to set me up with a video consultation, (not possible) with an unlisted Dr who they claimed has special interest, yet not listed on the Tayside website.
I have written, again and again, all I get is letters saying it is with management.
I am still waiting for a reply, are you happy with this service?
"Terrible experience with neurology"
About: Ninewells Hospital / Neurology Ninewells Hospital Neurology DD1 9SY
Posted by westerton (as ),
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Responses
See more responses from Alison Mckenzie
Update posted by westerton (the patient) 3 years ago
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