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Sick of it

Story from nhs.uk

"Sick of it"

About: Grove Medical Centre

The appointment system is a joke...get told you have an appointment, then get told your doctor is off that day when you ring to enquire why he never called you! Sort yourselves out will you !!!

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Responses

Response from Grove Medical Centre 2 years ago
Grove Medical Centre

Submitted on 30/08/2021 at 10:42
Published on nhs.uk on 31/08/2021 at 07:53

Thank you for your comment; We are sorry that you feel that the service you have received was not satisfactory. We always welcome feedback to allow us to develop further and meet the needs of our patients. The practice has a complaints procedure in place to deal with any concerns about the practice. The practice is very happy to formally investigate your complaint and we would advise you to contact the Practice Manager.

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