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Kidney biopsy

Posted By Tabatha1

"Kidney biopsy"

About: North Devon District Hospital / Urology

(as the patient),

My kidney biopsy developed complications when blood clots were discovered in the bladder, and I was transferred to King George V ward.

I received fantastic care from the various staff on that ward.  In particular, Staff Nurse Naomi and HCA Lynn, who kept the patients amused. HCA Sue was also good.

I was in Bay 6, and all the staff went over and above in connection with patient care.

I also received great care from the staff in the Ultrasound department, especially Staff Nurse Pat, who runs a tight ship under difficult circumstances.

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Responses

Response from Paula Howells, Senior Medical Secretary (Northern Services), Urology Team (Northern Services), Royal Devon University Healthcare NHS Foundation Trust 2 years ago
Paula Howells
Senior Medical Secretary (Northern Services), Urology Team (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust

I have worked in the NHS for over 35 years as a senior Medical Secretary in various specialties. I currently work in the Urology Department providing PA services to the clinical team.

Submitted on 27/08/2021 at 17:18
Published on Care Opinion at 17:18

picture of Paula Howells

Dear Tabatha1

Thank you for your feedback. I am sorry that you developed complications following your kidney biopsy and needed admission to KGV ward. However, I am very pleased to read that the staff looked after you very well and you were happy with the patient care you received both on the ward and in the ultrasound department. I will ensure your positive feedback reaches the staff concerned.

Thank you again for your taking the time and trouble to leave your positive feedback.

Kind regards

Paula

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Response from Marie Richards, Ward Manager (Northern Services), KGV Ward (Northern Services), Royal Devon University Healthcare NHS Foundation Trust 2 years ago
Marie Richards
Ward Manager (Northern Services), KGV Ward (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust

I am ward Sister on the Surgical Assessment Unit at North Devon District Hospital

Submitted on 06/09/2021 at 12:36
Published on Care Opinion at 14:06

Dear Tabatha1,

Thank you for taking the time to leave feedback after your recent stay on King George Vth ward. I am delighted that you were pleased with the care that you received and I will feed this back to the specific staff that you mentioned as I know that they will really appreciate this.

Kind Regards

Marie Richards

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Response from Gill Kite, Superintendent Radiographer/Radiology Governance Lead (Northern Services), Radiology, North Devon District Hospital (Northern Services), Royal Devon University Healthcare NHS Foundation Trust 2 years ago
Gill Kite
Superintendent Radiographer/Radiology Governance Lead (Northern Services), Radiology, North Devon District Hospital (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust

I am a Diagnostic Radiographer with many years experience of working, and imaging patients, in all areas of the Radiology department. I am also responsible for the governance in Radiology and so make sure that we are compliant with the many ionising radiation regulations that dictate what we can and can't do in radiology, keep the patients and staff safe and ensure we are practicing safely. I also deal with our policies and procedures and oversee compliments, complaints and quality.

Submitted on 06/09/2021 at 17:49
Published on Care Opinion on 08/09/2021 at 11:00

picture of Gill Kite

Dear Tabatha1,

Thank you for taking the time to leave feedback of your recent experience of Radiology, in Ultrasound and of our Nursing team in particular. I'm very pleased that you received great care during your time in the Ultrasound department and especially from Pat, as you mentioned her in particular. I will make sure that your feedback is passed onto both the Ultrasound team and to Pat, they will really appreciate your positive feedback.

Thank you again for taking the time to leave positive feedback,

Kind regards

Gill

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