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"My pregnancy care"

About: Royal Cornwall Hospital (Treliske) / Wheal Rose Ward/Maternity Day Assessment

(as a service user),

I have had an extremely tough pregnancy so far; I am now 27 weeks’. 

I have previously left a review of the amazing care I have received and continue to receive through the wonderful Wheal Rose ward. I was admitted to the ward again last week due to various problems, mainly a severe migraine that has lasted over 3 weeks. Yet again the care I received from all of the staff on the ward was exemplary. I could not be more grateful to the kind and compassionate staff on this ward who have kept me safe and feeling safe during what continues to be an extremely difficult time. I would be really grateful if the ward can be made aware of my feedback and thanks. 

Further to this, I would like to say a huge thank you to the MRI scan team and sonographers who looked after me during a brain scan last week. In particular the lovey Tom, who’s warmth and kindness kept me calm throughout my scan. I cannot thank Tom enough and would really appreciate him knowing this. Thank you.  

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Responses

Response from Glenda Shaw, Quality and Service Improvement Lead, Clinical Imaging, Royal Cornwall Hospitals NHS Trust 3 years ago
Glenda Shaw
Quality and Service Improvement Lead, Clinical Imaging,
Royal Cornwall Hospitals NHS Trust
Submitted on 25/08/2021 at 19:47
Published on Care Opinion at 19:47


picture of Glenda Shaw

Dear Service user,

My name is Glenda Shaw and I am the Imaging departments Service improvement Lead.

Thank you for taking the time to tell us about your care. I am really pleased to hear that we have met your expectations, with your recent scans. I will ensure that the scanning teams receive this feedback, in particular I will ensure Tom and his line manager are aware of your appreciation. Tom is a Radiographer with exceptional interpersonal skills and we all enjoy working with him!

We sincerely hope the remainder of your pregnancy is happy and healthy.

Kindest Regards

Glenda

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