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Care Opinion

Breast cancer treatment

Posted By Cancerwinner65

"Breast cancer treatment"

About: Forth Valley Royal Hospital / Oncology unit The Lanarkshire Beatson University Hospital Hairmyres / Breast Clinic University Hospital Monklands / Breast Clinic University Hospital Wishaw / Breast Clinic

(as a service user),

I have just come to the end of my 9 month long breast cancer journey and thankfully my outcome is good. From the moment I was diagnosed with triple negative breast cancer I had marvellous care from all NHS staff. Covid meant I could only have my partner with me at consultations which were giving me results or choices but in all honesty the cancer care nurses were so attentive and made sure I did not feel alone. In fact I felt safer having just the staff and patients there. Less people to perhaps carry the virus and therefore endanger us cancer patients. Throughout the 9 months all appointments were communicated verbally and in writing and everything went like clockwork. There is also a 24 hour helpline which I had to use a few times and the staff there were so caring and arranged medication or treatment same day then followed it up next day to see if I was alright. We are so lucky to have our NHS and to have such wonderful care staff working for it. I can never thank them enough for saving me. Mentions to Forth Valley, Monklands, Wishaw General and Hairmyers Hospitals and Lanarkshire Beatson for my wonderful care.  

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Responses

Response from Susan Davidson, Oncology Unit Manager, Oncology, NHS Forth Valley 2 years ago
Susan Davidson
Oncology Unit Manager, Oncology,
NHS Forth Valley

Submitted on 26/08/2021 at 13:36
Published on Care Opinion at 16:02

On behalf of the Forth Valley Breast team may I thank you for your positive feedback. A cancer diagnosis can be devastating and traumatic, I am so pleased to hear that your experience from diagnosis and throughout your treatment was managed in a way that made you feel safe and supported and exactly what we would hope it would be despite the additional challenges that COVID presented. I will pass your thanks onto the breast team and all the supporting team who are involved in ensuring that service runs smoothly.

May I wish you all the very best for the future

Susan Davidson

Oncology Manager NHS Forth Valley

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Response from Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde 2 years ago
Nicole McInally
Patient Experience and Public Involvement Project Manager, PEPI,
NHS Greater Glasgow and Clyde

Submitted on 27/08/2021 at 11:23
Published on Care Opinion at 11:23

picture of Nicole McInally

Dear Cancerwinner65

Congratulations - I am delighted to read that you have completed your cancer journey and that the outcome is good. Thanks very much for taking the time to tell us about the marvellous care and support you received during your treatment.

Some of the services at the Lanarkshire Beatson are managed by NHS Greater Glasgow and Clyde, so I just wanted to let you know that we have shared your feedback with the Team.

Best wishes

Nicole

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Response from Mhairi Simpson, Nurse Consultant, University Hospital Monklands, NHS Lanarkshire 2 years ago
Mhairi Simpson
Nurse Consultant, University Hospital Monklands,
NHS Lanarkshire

I am the professional lead for cancer nursing and a member of the cancer care management team.

Submitted on 27/08/2021 at 12:02
Published on Care Opinion at 12:02

picture of Mhairi Simpson

On behalf of NHS Lanarkshire many thanks for taking the time to provide such positive and valuable feedback. We greatly appreciate it, and it is extremely helpful to understand what mattered to you and what was important, especially during the restrictions due to COVID. I will ensure that you feedback is shared with the teams across the three hospitals within NHS Lanarkshire. Thank you again for taking the time to submit your feedback. I wish you good health.

Mhairi Simpson

Nurse Consultant

NHS Lanarkshire

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