"Professional and painless"

About: Whytemans Brae Hospital Whytemans Brae Hospital Kirkcaldy KY1 2ND

Posted by Mrs_G (as a service user), 3 years ago

I attended the Sexual Health Clinic at Whyteman's brae for a coil removal and smear.
Louise was so lovely and bubbly. She explained the procedure and had it done so quickly, I didn't even realise that it was out! It can be such a psychological hurdle to get over when going for a smear but I felt completely at ease with Louise. Thank you so much.

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Kirsty Durham

Senior Charge Nurse, Sexual Health,

Fife Health & Social Care Partnership

Submitted on 30/08/2021 at 18:01

Published on Care Opinion at 18:01

Dear Mrs_G, thank you for taking the time to tell us about your experience at Sexual Health, and with Louise in particular. We understand that attending for a clinical procedure, particularly one that involves an intimate examination, can be a daunting experience and our aim is to ensure that our patients are treated with dignity and respect at all times in order to ensure that their experience is as comfortable as possible both physically and psychologically. I am delighted to hear that you were well informed and put at ease. I will share your kind words with Louise and the rest of our team who will also be delighted that your experience was such a positive one.
Best wishes,
Kirsty Durham, Sexual Health Senior Charge Nurse

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