"Disgusting"

About: Leeds and York Partnership NHS Foundation Trust Leeds and York Partnership NHS Foundation Trust Leeds LS7 3JX

Posted via nhs.uk 3 years ago

Passed from pillar to post amongst different trusts because and ARGUED with on the phone by the admin staff who couldn’t even be bothered to answer for 5 minutes then proceeded to palm me off onto everyone else. CRISIS team? More like waste of time, truly disgusted with the way I’ve been treat tonight.

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Leeds and York Partnership NHS Foundation Trust

Submitted on 26/08/2021 at 09:00

Published on nhs.uk on 27/08/2021 at 21:25

Hi Lois,
We are sorry that you felt your recent contact with our Crisis Team has been unhelpful and unsatisfactory. If you would like the Crisis Team Manager to contact you and discuss your experience further, please call our PALS team on 0800 052 5790 and they will take your contact details to receive a personal reply.
Best Wishes
Louisa Weeks - Patient Experience and Involvement Team Lead

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