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"Marlowe Ward"

About: Kent & Canterbury Hospital

After securing a booking as a visitor to Marlowe Ward for two people, as confirmed three times on the telephone, one of us was refused entry despite the hospital website specifying a maximum of two people as well a nurse who confirmed it was also fine.

Upon arrival the nurse denied us both entry, then the worse bit, DID NOT ask the one visitor allowed for her lft covid test result or provide the covid questionnaire! End of shift, tired nurses being jobs worths. Really unhelpful to a patient who had been by herself for six weeks without visitors with covid, associated covid illnesses and another diagnosed condition

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