As per the instructions on our appointment letter, we waited in our car and called the reception office to let them know we had arrived for our appointment. We were early and had to wait in the car.
As we waited we saw hospital staff members leave to go home in full uniform. I thought during the pandemic this was not allowed. We saw other staff do the same, but we know the district nursing service is housed there, so they may have been district staff. However they normally use another car park.
We were finally told to go inside and wait at what had been a cafe area to the left of the main door.
We saw someone come in with a child in a car seat and tell the receptionist the baby had to have an eye swab take. This was around 1 pm. A staff member came through the door opposite the reception and told them to put the car seat on the table. They both touched the table several times. Then the staff member, without any gloves on took a swab from the baby’s eyes. Put the swab in the charcoal container, gave them their instructions and left.
I assume this was a member of clinical staff, but from what we saw they never washed their hands before or after taking the swab. Gloves were not worn, and the table was never cleaned while we were there.
It seems there are better hygiene levels in fast food restaurants. Then the cherry on the cake was seeing another staff member leave to go home in full uniform.
"Waiting at the hospital"
About: Udston Hospital Udston Hospital Hamilton ML3 9LA
Posted by Team Orlando (as ),
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Update posted by Team Orlando (a service user) 2 years ago
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