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Long Waits

Story from nhs.uk

"Long Waits"

About: Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust

Waited 5 months for an assessment and now best option is to wait between 1 and years to see a therapist. Awful situation for people with mental health problems that need quick attention.

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Responses

Response from Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust 2 years ago
Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust

Submitted on 23/08/2021 at 09:09
Published on nhs.uk at 19:35

We are sorry you have waited so long. Making sure people access the right services quickly is a priority of the Trust.

It would help us to know which service you are referring to.

If you would like to contact Paul, our feedback and outcomes lead at POY@cntw.nhs.uk or by phone if you would prefer on 07747 793572 and he will look into this situation.

Many thanks for sharing your feedback, this supports the Trust to know what is working well and what could be better, leading to better experiences for people who need our support in the future.

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