Care Opinion

Text size

Theme

Language

Videos in BSL or ISL
Help with language translation
Help with reading or listening

Virtual visiting service

Posted By soilqw95

"Virtual visiting service"

About: Southern Health & Social Care Trust / Virtual Visiting Service

(as a service user),

This is a brilliant service which made all the difference when we couldn’t visit our Mum. Absolutely lovely staff on the phone & setting up the call on the ward. Thank you so much- as a family we really appreciated being able to see our Mum on a virtual call.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Mairéad Casey, Patient Client Experience & 10,000 Voices Facilitator, Executive Directorate of Nursing Midwifery, AHP’s and Functional Support Services, Southern Health and Social Care Trust 4 years ago
Mairéad Casey
Patient Client Experience & 10,000 Voices Facilitator, Executive Directorate of Nursing Midwifery, AHP’s and Functional Support Services,
Southern Health and Social Care Trust

Patient Client Experience & 10,000 Voices Facilitator for Southern Health and Social Services Trust.

Submitted on 31/08/2021 at 10:40
Published on Care Opinion at 10:40

picture of Mairéad Casey

Good afternoon

Thank you so much for taking the time to share your experience of the new Virtual Visiting Service in Southern Health and Social Services Trust. We recognise how difficult it is for families at the minute due to Covid 19.

This new service has been established to try to support families and patients during this time and your story just lets us see how the important the service is to you and your mum.

I have personally shared this story with all the members of the Virtual Visiting Team. They are just delighted with this feedback.

Kind regards

Mairead Casey

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k