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Track and Trace

Posted By Pearla

"Track and Trace"

About: NHS Greater Glasgow & Clyde

(as a service user),

I was contacted by Nicky from Greater Glasgow and Clyde Track and Trace following a positive Covid test. The service was excellent very clear questions and instructions about the process and ongoing advice. After hearing negative stories from the media I was unsure about what to expect. All round excellent service thank you 

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Responses

Response from Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde 3 years ago
Nicole McInally
Patient Experience and Public Involvement Project Manager, PEPI,
NHS Greater Glasgow and Clyde

Submitted on 24/08/2021 at 12:08
Published on Care Opinion at 12:08

picture of Nicole McInally

Dear Pearla

Thanks very much for getting in touch to tell us about your positive experience with the Contract Tracing Team. I am pleased that the experience exceeded your expectations and that you received clear instructions about the process and further advice.

I will share your feedback with the Team.

I hope you feel better soon.

Take Care
Nicole

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