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Every single member of staff was amazing

Posted By AL21

"Every single member of staff was amazing"

About: Antrim Area Hospital / Neonatal Unit Antrim Area Hospital / Ward C2 Maternity care

(as a service user),

I was admitted to Antrim when my waters broke @ 33 weeks, I was in awful panic as I was expecting twins & this was my first pregnancy but the staff on the ward made me feel very at ease, after the delivery my twins were taken to Neonatal in Antrim & the staff again made me feel so at ease, these nurses are not paid enough, I feel two members of staff went over & above for me with kindness & they were both called Jenny.

In the Neonatal Unit every single member of staff was amazing with our twins but I would like to give a special mention to Kendra & Michelle for all they did.

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Responses

Response from Helen Weir, Head of Service, Obstetrics and Gynaecology, NHSCT 2 years ago
Helen Weir
Head of Service, Obstetrics and Gynaecology,
NHSCT

Submitted on 27/08/2021 at 12:23
Published on Care Opinion at 12:23

Hi AL21

My name is Helen Weir and I am the Lead Midwife in Antrim. Congratulations on the birth of your twins. I'm sure they are bringing so much joy to your lives and keeping you both busy.

Thank you so much for your kind words which I know will really mean a lot to the staff. I will ensure your feedback is shared with them and especially both Jenny's.

Many Thanks

Helen

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Response from Grace Edge, Head of Children's Nursing, Children's Nursing Service, Northern Health and Social Care Trust 2 years ago
Grace Edge
Head of Children's Nursing, Children's Nursing Service,
Northern Health and Social Care Trust

Submitted on 27/08/2021 at 17:08
Published on Care Opinion on 30/08/2021 at 08:55

picture of Grace Edge

Good afternoon AL21. I have responsibility for the Neonatal Unit in Antrim Hospital. Thank you for your very kinds words for the Neonatal team. I am glad you had such a positive experience. We will pass on your compliment to the team and especially to Kendra and Michelle.

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