"Pain management"

I waited 3 years to get an appointment with the pain clinic. When I attended the person I saw actually asked me why I was there even though I had been referred from another consultant in the hospital. They knew nothing about what had happened to me. When I was asked a question and I tried to reply they talked over the top of me. I was there 5 minutes, if even that and was told there’s nothing they can do for me I just have to live with the pain. I was disgusted at the way I was just dismissed after waiting all those years. Their manner was nothing else but rude and abrupt and to not even be aware of any background is just inexcusable.